I moved to San Francisco this fall,and found Greenwich Yarns after Christmas. The shop is beautifully organized, by color and features a large table and good lighting. There is a good selection of yarns and manufacturers. The atmosphere is very nice.
I've found that all yarn shops have a regular group of knitters who are friendlier with one another, than newcomers. I have felt more comfortable with the regulars at Greenwich than I have at many shops - especially Dallas. I am stunned by the personal and ugly comments about Laurie. She is a reserved, dignified, and quiet person. Laurie remembered my name after my first visit. I had struggled with shoulder seams for months until I watched her teach a 3 needle bind off. I finished more shoulders in 30 minutes than I had been able to do in weeks. I am an intermediate knitter and need this help.
I have been in the shop a lot, not just to buy but to sit and knit while waiting to carpool. Laurie has never been rude to anyone. Her manner is efficient and helpful. She doesn't try to hang over a customer or become their instant best friend, but I don't see that as her job. She juggles a lot of tasks at once. I have returned yarns without any fuss or cold manner. Laurie's shop is an important part of the knitting world in San Francisco. I hope anyone reading the site, will visit her shop. I will return often. Renvy Graves Pittman